Domain and hosting problems and how to prevent them
I have had a client choose to register their domain and host their website with AnywhereHost. About two weeks ago, AnywhereHost upgraded their servers and in the last week, they and GoDaddy, their registrar, have been having problems. This makes the client’s website intermittently down. It also has made the client’s email stop working entirely. As you know, email is essential to day-to-day operation at any modern company. Can you trust your email to a $7/month company with personnel that you’ve never met in person. This hosting company, AnyWhereHost has been called multiple times, but they refuse to answer their phone. We have been unable to obtain the domain from them.
The best advice to prevent this from happening to you is DO NOT allow a shared hosting service to register YOUR domain for you.
I know from experience. Many years ago, I tried to retrieve my domain from a hosting company and spent hours on the phone. It turned out that the hosting company had been bought out and split. I was talking to the part of the company that kept the old name, but had sold out. They still had my records, too, and told me I was their customer until I talked to a manager that knew the situation.
Yes, you do need to know something of what you are doing to enter information into a few fields at a third-party registrar, such as Register.com or ItsYourDomain.com. You need to know your host’s name servers and that’s all. You can request those in a simple email to your host. It will cost you $15-$20 a year more to have a third-party registrar, but what is that small amount of money for a domain that you have control of at any moment. If you’re server and/or hosting company goes down, just move it.
Also, remember to regularly back up your online site to you local computer in case you cannot contact your hosting service.
September 6th, 2007 at 1:48 pm
I hate to read this story about anywherehost, basically I am trying to get enough information about the gentleman that owns this company Bob Ricci. When I called to get help from him, I was spoken very rudely and called a c*cksucker and wsa told he is trying to keep his company from going down the tubes. Filed complaints with BBB, and did not really get that far. Basically, he was trying to hold my domain hostage, but I finally was able to get it back, which I am unsure how it happened. Basically, I went to GoDaddy and completed their domain transfer application. Since my Whois data at the time still had me registered, they were able to send the admin (me) an email to confirm that I was the owner. This week the transfer was complete. It is funny that once I filed the complaint with the BBB, he changed my whois data to his information so alias that he uses. He states that in the Terms of Service that it states that you dont own the domain, which in fact does not say one thing about this. check out this site
http://www.jubileestallions.org/reviews/anywherehost.com. Anyways good luck and please everyone stay away from this company.